Frequently Asked Questions
Everything you need to know about bringing Clare home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via our white-glove service typically arrive within 2-4 weeks depending on your location.
Do you offer fabric swatches before I commit to a purchase?
Yes, we offer complimentary swatch kits for all our upholstery collections. You can order up to five samples through our website to ensure the color and texture match your space perfectly.
What is your return policy for home decor?
We offer a 30-day return window for most decor items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Sustainability is at our core. We partner with FSC-certified suppliers to ensure our timber is harvested responsibly, and we use low-VOC finishes on all our wooden handcrafted pieces.
How can I track my delivery?
Once your order ships, you will receive an email with a tracking link. For large freight items, our delivery partner will contact you directly to schedule a specific arrival window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.